Professional access

Balmaceda and Serrano Glaciers aboard Fiordos del Sur

Puerto Natales
Excursion

Season: from October 1 to April 30. Approximate duration: 6 hours of navigation.

Departure is from the main pier in Puerto Natales. The itinerary crosses the Última Esperanza fjord to the Balmaceda and Serrano glaciers, inside Parque Nacional Bernardo O’Higgins. There is a landing for a walk on a prepared trail of about 1 hour and 30 minutes to the nearest viewpoint of Serrano Glacier. Onboard a whisky toast is served with ice from the glacier.

Logistics and conditions: the navigation includes transfers to and from hotels in Puerto Natales. Schedules are indicative and may vary due to weather or other factors. If the trip is cancelled due to weather or for not reaching the minimum number of passengers, a date change or a full refund will be offered.

What's included

Included: Navigation through the Última Esperanza fjord
Included: Landing for a walk to the Serrano Glacier viewpoint
Included: Transfers to and from hotels in Puerto Natales
Included: Whisky toast with glacier ice

What's not included

Not included: Personal expenses
Not included: Gratuities
Not included: Any service not mentioned in the program

Service information

Guides in Portuguese, English and Russian. Service on request: confirmed on request and subject to availability.

Booking & policies

Are the prices shown net or retail?

Rates are net (wholesale) and reserved for travel agencies and tour operators, who sign in to see them and add their own margin. Public visitors see an indicative retail “from” price; the net rate is never shown outside the B2B Portal.

What happens after I book?

When you book, we receive your booking and start working on it: it shows as “In process” and we let you know of every update. Vouchers are sent once payments have been received.

What is the cancellation policy?

Cancellations follow Clause 7 of the Terms: more than 30 days before the service, no penalty and a full refund; 15 to 30 days, 25%; 8 to 14 days, 50%; 3 to 7 days, 75%; less than 72 hours before commencement or a no-show, 100%. Certain destinations — Patagonia, the Amazon region and high-demand dates in peak season — apply stricter terms, stated in the quotation. The schedule above is indicative: the conditions that apply to each booking are those stated in the quotation, and may be stricter in high season, on public holidays or where a service has its own policy.

Can dates or passenger names be changed after booking?

Amendment requests must reach RUMBO LIBRE at least 72 business hours before the service begins. Changes are managed subject to availability, and any resulting rate difference applies. For private services, a name change may require re-issuing the booking at the current rate.