Professional access

Balmaceda and Serrano Glaciers aboard May 21 (lunch included)

Puerto Natales
Excursion
Balmaceda and Serrano Glaciers aboard May 21 (lunch included) — photo 1

Balmaceda and Serrano navigation.

Operates from September 1 to March 31 with daily departures. From April to August it runs only on Sundays with a minimum of 25 passengers. Navigation is subject to weather conditions. The navigation is carried out on the vessel May 21.

The experience includes hotel–pier–hotel transfers. The vessel departs from Puerto Bories pier toward Bernardo O’Higgins National Park via Canal Señoret. Coffee and a sweet snack are served during the crossing. There is a landing and a guided walk along the shore of Laguna Témpanos in Puerto Toro; on return an aperitif with ice from glacier icebergs is served. The day ends with a lamb barbecue at an estancia and return to the hotel in Puerto Natales.

What's included

Included: Hotel–pier–hotel transfers
Included: Navigation aboard vessel May 21
Included: Coffee and sweet snack during navigation
Included: Aperitif with ice from icebergs
Included: Lunch at a Patagonian estancia

What's not included

Not included: Personal expenses
Not included: Gratuities
Not included: Services not mentioned in the program

Service information

Guides in Portuguese, English and Russian. Service on request: confirmed on request and subject to availability.

Booking & policies

Are the prices shown net or retail?

Rates are net (wholesale) and reserved for travel agencies and tour operators, who sign in to see them and add their own margin. Public visitors see an indicative retail “from” price; the net rate is never shown outside the B2B Portal.

What happens after I book?

When you book, we receive your booking and start working on it: it shows as “In process” and we let you know of every update. Vouchers are sent once payments have been received.

What is the cancellation policy?

Cancellations follow Clause 7 of the Terms: more than 30 days before the service, no penalty and a full refund; 15 to 30 days, 25%; 8 to 14 days, 50%; 3 to 7 days, 75%; less than 72 hours before commencement or a no-show, 100%. Certain destinations — Patagonia, the Amazon region and high-demand dates in peak season — apply stricter terms, stated in the quotation. The schedule above is indicative: the conditions that apply to each booking are those stated in the quotation, and may be stricter in high season, on public holidays or where a service has its own policy.

Can dates or passenger names be changed after booking?

Amendment requests must reach RUMBO LIBRE at least 72 business hours before the service begins. Changes are managed subject to availability, and any resulting rate difference applies. For private services, a name change may require re-issuing the booking at the current rate.