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Serhs Natal Grand Hotel & Resort

★★★★★ Natal
Shopping on site Computer Air conditioning

Here, you’ll be enjoying yourself all the time. Resort «Serhs Natal Grand Hotel & Resort» is located in Natal. This resort is located in 6 km from the city center.

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.

Specially for tourists who travel by car, there’s a free parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center. Swimming fans are going to enjoy a pool, an aquapark, an indoor pool and an outdoor pool.

For business meetings, there is a conference hall. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. To book an excursion, consult the tour assistance desk of the resort. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, car rental and a safe-deposit box. The staff of the resort will be happy to talk to you in English and Spanish.

Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV and a mini-bar. The room equipment depends on its category.

Hotel services

Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Security guard
Newspapers
Ticket assistance
Gift shop
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Express check-in/check-out
Garden
Terrace
Bridal suite
Room service
Family room
Smoke Detector
Cable TV
Minibar
Hairdryer
Flat-screen TV
Shower/Bathtub
Shower
Linens
Toiletries
Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant
Ironing
Luggage storage
Laundry
Safe-deposit box
Dry-cleaning
Wake-up service
Telephone
Bar
Breakfast
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Free Wi-Fi
Internet
Car rental
Spanish
English
Multi-language staff
Portuguese
Tour assistance
Sun Deck
Free parking
Garage
Water park
Swimming pool
Spa tub
Indoor pool
Outdoor pool
Beach facilities
Water fun
Pool facilities
Beach/pool towels
Heated swimming pool
Next to the beach
Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall
Tennis court
Fitness facilities
Doctor
Massage
Steam room
Beauty services
Sauna
Spa
First Aid Kit
Playroom
Children's playground
Children swimming pool
Family/Kid Friendly
Kids Club
Pets Not Allowed
Extra decontamination measures
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Rooms

Prime Family room Sea View
Up to 2 guests Private bathroom
Prime Family Quadruple room Sea View
Up to 4 guests Private bathroom
Prime Double Junior Suite Seaside
Up to 2 guests Private bathroom Toiletries
Prime Family room Seafront
Up to 2 guests Private bathroom
Prime Family Quadruple room Seafront
Up to 4 guests Private bathroom
Showing 5 of 29 room types
Room categories and availability are confirmed by date.

Location

Natal
Ponta Negra
Morphology Museum 2.8 km
Via Costeira
Esconderijo E.L.F.O. 3 km
Ginásio da UFRN 3.2 km

Useful information

Check-in15:00
Check-out12:00

Booking & policies

Are the prices shown net or retail?

Rates are net (wholesale) and reserved for travel agencies and tour operators, who sign in to see them and add their own margin. Public visitors see an indicative retail “from” price; the net rate is never shown outside the B2B Portal.

What happens after I book?

When you book, we receive your booking and start working on it: it shows as “In process” and we let you know of every update. Vouchers are sent once payments have been received.

What is the cancellation policy?

Cancellations follow Clause 7 of the Terms: more than 30 days before the service, no penalty and a full refund; 15 to 30 days, 25%; 8 to 14 days, 50%; 3 to 7 days, 75%; less than 72 hours before commencement or a no-show, 100%. Certain destinations — Patagonia, the Amazon region and high-demand dates in peak season — apply stricter terms, stated in the quotation. The schedule above is indicative: the conditions that apply to each booking are those stated in the quotation, and may be stricter in high season, on public holidays or where a service has its own policy.

Can dates or passenger names be changed after booking?

Amendment requests must reach RUMBO LIBRE at least 72 business hours before the service begins. Changes are managed subject to availability, and any resulting rate difference applies. For private services, a name change may require re-issuing the booking at the current rate.