Professional access
Buyer's checklist

How to Choose a DMC in Brazil — A B2B Checklist

This is a practical checklist, not marketing copy: what to verify before you sign a rate agreement with a receptive DMC in Brazil, and how RUMBO LIBRE — which covers Brazil and the rest of Latin America — meets each point.

Registered with Brazil's Ministry of Tourism · SOUTH COAST BRASIL LTDA · CADASTUR 66.894.484/0001-78

Booking & policies

Are the prices shown net or retail?

Rates are net (wholesale) and reserved for travel agencies and tour operators, who sign in to see them and add their own margin. Public visitors see an indicative retail “from” price; the net rate is never shown outside the agency portal.

How is a booking confirmed?

Most bookings are confirmed immediately and the voucher is emailed within minutes. When a service shows “In process”, RUMBO LIBRE is confirming final availability with the receptive operator at destination — usually within 24 to 48 business hours.

What is the cancellation policy?

Cancellations follow Clause 7 of the Terms: more than 30 days before the service, no penalty and a full refund; 15 to 30 days, 25%; 8 to 14 days, 50%; 3 to 7 days, 75%; less than 72 hours before commencement or a no-show, 100%. Certain destinations — Patagonia, the Amazon region and high-demand dates in peak season — apply stricter terms, stated in the quotation. The schedule above is indicative: the conditions that apply to each booking are those confirmed in the quotation, and may be stricter in high season, on public holidays or where a supplier applies its own policy.

Can dates or passenger names be changed after confirmation?

Amendment requests must reach RUMBO LIBRE at least 72 business hours before the service begins. Changes are managed with the receptive operator subject to availability, and any resulting rate difference applies. For private services, a name change may require re-issuing the booking at the current rate.

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