The hotel is located at Ladrilleros 105, Puerto Natales. Room types include Deluxe Vista Ciudad, Deluxe Vista Fiordo and Junior Suite. Services include a bar, restaurant, gym, swimming pool, internet and room service. There is a minimum 3-night stay requirement from December 20 to January 3 and the property is closed on Fiestas Patrias Chilenas. Check-in is at 15:00 and check-out at 12:00.